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Mar 18, 2026
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2025-2026 Academic Catalog
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IRM 340 - Insurance Claims Principles and Practice
3 Credit Hour(s)
The course will introduce the student to the operations of professional claims handling. Two fundamental principles will be emphasized in all aspects of the class. They are customer service and utmost good faith. The course gives students the opportunity to build a strong foundation for effective investigative and litigation techniques. The student will also learn how to avoid costly lawsuits by practicing good faith claims handling and effective communication and negotiation skills. A general claims overview will be followed with specific topic areas of Property and Liability claims handling.
Prerequisite(s): IRM 221 and cumulative GPA 3.0
Offered: Fall
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